Reference

How 77bcd Handles Your Personal Information

This privacy policy sets out exactly what data we collect when you use 77bcd, how we keep it secure, and what rights you have over it. Access to our platform depends on your local law and eligible regions in Bangladesh.

Data collected at account creationbKash, Nagad, Rocket payment dataYour right to access and deleteCookie and session controlsContact us to update your records
77bcd How 77bcd Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access, correct, or remove any personal data we hold, reach out through the channels below. Our team handles privacy requests separately from general account queries, so flag your message as a data request when you write in. We aim to acknowledge every request and provide a response within a reasonable timeframe.

Live Chat Start a live chat session from your account dashboard and mark your message as a privacy or data request so it reaches the right team.
Email Support Send your data request to our support email address. Include your registered mobile number and the wallet type — bKash, Nagad, or Rocket — linked to your account.
Account Settings Some data preferences, including cookie settings and communication opt-outs, can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We keep your information behind SSL encryption across every page and account action. Cookie controls, retention periods, and third-party data sharing are each handled separately — here is what each area covers and what you can do about it.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage non-essential cookies through your browser settings at any time.

Account Security Practices

Every login triggers an OTP check to the mobile number on your account. If your number changes, update it through account settings before your next bKash, Nagad, or Rocket transaction.

Data Retention and Deletion

We hold your account data while your account is open and for a set period after you close it. Once that window passes, personal identifiers are removed from our active records.

Who to Contact for Changes

Direct all data correction or deletion requests to our support team via live chat or email. Requests are logged, tracked, and responded to in order of receipt.

Common Questions About Your Privacy at 77bcd

These are the questions we hear most about how personal data works on this platform. If your question is not covered here, contact support directly and flag it as a privacy matter.

We collect your name, mobile number, and the wallet identifier — bKash, Nagad, or Rocket — you use to transact. Device data and session logs are also collected to secure your account.

We do not sell your data. We share it only with the payment processors needed to complete your bKash, Nagad, or Rocket transactions, and only to the extent required.

Send a data access request through live chat or email. Include your registered mobile number so we can locate your account and compile your records accurately.

Yes. Submit a deletion request via support. We will remove personal identifiers from active records once any mandatory retention period tied to your account has passed.

Payment wallet references are used only to process the transaction you initiate. We do not store full wallet credentials beyond what verification requires to complete a transfer.

Your data is retained for a defined period after account closure in line with our retention schedule. Once that period ends, personal identifiers are removed from our active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.