What We Collect and Why We Use It
When you open an account with us, we collect your name, contact details, and the information you enter during wallet verification — including bKash, Nagad, or Rocket account references needed to process deposits and withdrawals. We collect this to operate your account, process transactions, and meet
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our platform obligations. We do not sell your data to third parties. Payment data tied to bKash, Nagad, and Rocket is handled only to complete the transaction you initiate and is not stored beyond what verification requires. We also collect device and session data — browser
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type, IP address, and session timestamps — to keep your account secure and detect unusual access. If you contact our support team, the conversation is logged so we can track your request to resolution. Your use of this platform and its features is subject to local
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law and eligible regions. We retain account data for as long as your account is active and for a defined period after closure, in line with our internal retention schedule. You can request a summary of the data we hold on your account at any time
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through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.